Remote Travel Advisor & Concierge

Sawmilldcllc; Southampton; Remote; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Professional development

Mentorship

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences. You’ll handle bookings, provide destination insights, and resolve issues with empathy and efficiency.

This fully remote role offers flexible scheduling, exclusive travel perks, ongoing training, and strong team support. If you love travel and helping others craft unforgettable journeys, join our client-focused team.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service—travel, tourism or hospitality preferred.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adapt to new booking systems.
• Genuine love for travel and helping others design journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with bookings updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, documents, and procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and client satisfaction.

Skills

Strong communication

Customer service

Attention to detail

Tech-savvy

Love for travel

Tools

Booking tools

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences. You’ll handle bookings, provide destination insights, and resolve issues with empathy and efficiency.

This fully remote role offers flexible scheduling, exclusive travel perks, ongoing training, and strong team support. If you love travel and helping others craft unforgettable journeys, join our client-focused team.