Remote Statement Period Retrieval Specialist

Hrstalentsolutions; Bolton; Remote; GBP 37,000 - 40,000; Full time

Job summary

Hrstalentsolutions seeks a Statement Period Request Assistant for remote-office administration. The role focuses on retrieving billing documents, confirming the requested period, and delivering authorised copies or coordinating handoffs. You will write concise follow-ups and ensure dates align with the customer’s request.

The position is on a remote basis with either full-time or part-time hours and an hourly rate of £27.25–£29.25.

Qualifications

• Experience with billing documents is preferred.
• Ability to identify the period requested and deliver an authorised copy.
• Clear written follow-up and precise messaging.

Responsibilities

• Identify the exact period the customer asked for.
• Check existing statements in the online system.
• Arrange an authorised copy or escalate to the appropriate team.
• Provide a precise handoff with account reference and dates.
• Avoid creating a document when only a request exists.

Skills

Attention to detail

Written communication

Computer proficiency

Job description

Hrstalentsolutions seeks a Statement Period Request Assistant for remote-office administration. The role focuses on retrieving billing documents, confirming the requested period, and delivering authorised copies or coordinating handoffs. You will write concise follow-ups and ensure dates align with the customer’s request.

The position is on a remote basis with either full-time or part-time hours and an hourly rate of £27.25–£29.25.