Remote Senior Client Data & Documents Lead

Arbuthnot Latham; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Discretionary Bonus

Pension

Life Assurance

Cycle to Work Scheme

Health Assessment

Season Ticket / Travel loans

Dental insurance

Holiday buy/sell

Job summary

Arbuthnot Latham is seeking a Senior Assistant in Client Data & Document Control to oversee the team’s daily workflows, ensure SLA adherence, and support the Team Leader in delivering high-quality data and document management across onboarding, switching and client data journeys.

The role emphasizes supervision of Operations Assistants, risk and controls, bespoke reporting, process improvements, and maintaining confidentiality, with a one day per week hybrid working arrangement.

Qualifications

• Experience leading a Client Data or Back Office team in a banking environment.
• Strong understanding of regulatory requirements (FCA/PRA Conduct Rules).
• Proven ability to manage workloads, queues and SLAs.
• Excellent written and verbal communication and discretion.

Responsibilities

• Supervise Operations Assistants and support Team Leaders.
• Ensure tasks are completed within SLAs and with high accuracy.
• Oversee data/doc control processes, FLOD, testing and risk controls.
• Prepare reports and contribute to continuous improvement.
• Maintain confidentiality and comply with policies.

Skills

Supervisory experience

CD&DCT knowledge

Regulatory & risk awareness

Communication skills

Team leadership

Confidentiality & discretion

Tools

Banking systems familiarity

Job description

Arbuthnot Latham is seeking a Senior Assistant in Client Data & Document Control to oversee the team’s daily workflows, ensure SLA adherence, and support the Team Leader in delivering high-quality data and document management across onboarding, switching and client data journeys.

The role emphasizes supervision of Operations Assistants, risk and controls, bespoke reporting, process improvements, and maintaining confidentiality, with a one day per week hybrid working arrangement.