Remote SaaS Support Specialist & Research Liaison

SampleNinja LLC; Greater London; Teletrabalho; GBP 30 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Resumo da oferta

SampleNinja LLC is hiring for a technical customer support role focused on SaaS products and market research. The role supports customers remotely and requires strong problem-solving skills along with experience in supporting SaaS platforms.

Ideal candidates will have background in market research and be comfortable working from a home office. This position offers remote work across the UK.

Qualificações

• Provide technical customer support for a SaaS product.
• Experience assisting with market research tasks.
• Ability to work remotely.

Responsabilidades

• Troubleshoot SaaS product issues for customers.
• Gather and interpret client requirements for research tasks.
• Collaborate with teams to improve product support quality.

Conhecimentos

Technical support

SaaS products

Market research

Remote work

Descrição da oferta de emprego

SampleNinja LLC is hiring for a technical customer support role focused on SaaS products and market research. The role supports customers remotely and requires strong problem-solving skills along with experience in supporting SaaS platforms.

Ideal candidates will have background in market research and be comfortable working from a home office. This position offers remote work across the UK.