Remote SaaS Retention Financial Analyst

Goto; Luton; Remote; GBP 74,000 - 113,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous PTO and holidays

Tuition reimbursement

Wellness program

Employee resource groups

Job summary

GoTo is seeking a Financial Analyst, SaaS Retention Specialist to own renewal forecasting and retention analytics. You’ll model churn, renewals, and retention outcomes with precision, informing financial planning and strategic decisions.

You’ll analyze retention trends across SaaS product lines, deliver insights to leadership, run weekly pacing, and support cross‑functional teams with data-driven recommendations.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or related field; 3+ years in FP&A or similar financial analysis roles in SaaS or subscription-based business models (Inc., deep understanding of SaaS KPIs/Metrics).
• Expert level financial modeling and data manipulation.
• Exceptionally self-motivated, detail-oriented, and intellectually curious, with a demonstrated ability to handle ambiguity and high workload in a fast-paced environment.

Responsibilities

• Forecasting: Own the end-to-end renewal forecasting process and validate forecast models with high precision.
• Retention Trend Analysis: Analyze retention metrics and trends; deliver timely insights and weekly/monthly reviews.
• Proactive Insights: Conduct variance analysis, identify root causes, and deliver actionable recommendations.
• Reporting & Data Integrity: Reconcile retention data, manage adjustments, and ensure reporting accuracy and timeliness.

Skills

Financial modeling

FP&A experience

SaaS metrics

Cross-functional collaboration

Data analysis

Education

Bachelor’s degree in Finance, Business, Economics, or related field

Job description

GoTo is seeking a Financial Analyst, SaaS Retention Specialist to own renewal forecasting and retention analytics. You’ll model churn, renewals, and retention outcomes with precision, informing financial planning and strategic decisions.

You’ll analyze retention trends across SaaS product lines, deliver insights to leadership, run weekly pacing, and support cross‑functional teams with data-driven recommendations.