Remote Pricing Operations Director - AI-Driven Strategy

Sophos; Oxford; Remote; GBP 150,000 - 230,000; Full time

Job summary

Sophos is seeking a Senior Director, Pricing Operations to lead the transformation of its pricing function. You will build a centralized team, establish a rigorous cadence, and implement an AI-assisted governance model to move pricing decisions quickly and coherently across SecOps and Network Security.

You will partner with executive stakeholders to align strategy and measurement. This build role requires strong leadership, change management, and expertise in discount governance and data-driven

Qualifications

• Track record of building or transforming a pricing, revenue operations, or deal desk function at a B2B SaaS or technology company, ideally in cybersecurity or another subscription-driven business.
• Experience leading organizational change: centralizing a distributed function, standing up new governance, and bringing a business along through the transition.
• Familiarity with discount governance and competitive pricing intelligence, including using data and AI-assisted tools to monitor competitor pricing and discounting patterns.
• Strong people leadership experience, with the ability to build a new team and establish its operating rhythm from the ground up.
• Excellent written and verbal communication skills, with the ability to build conviction for a new way of working across sales, finance, and executive stakeholders.
• Comfortable designing pricing approaches that flex by customer segment and channel, balancing speed and stability where each is needed.
• Bachelor's degree in business, finance, economics, or a related field, or equivalent practical experience.

Responsibilities

• Design and build a centralized Pricing Operations function, bringing pricing work that sits across multiple teams today into one function with clear ownership of strategy, analytics, and deal support.
• Define and implement a segment-aware pricing cadence, replacing episodic reviews with a disciplined, regular cycle, tuned to how fast each part of the business needs to move.
• Stand up a pricing council and governance model so every approved change carries clear rationale, ownership, and advance communication to sales, finance, and customer-facing teams.
• Direct the build-out of AI-assisted digital worker capabilities for competitor pricing analysis, discount analysis, discount depth analysis, and market alerts, so the function operates at pace without growing headcount.
• Give senior leadership early visibility into market-moving events, including competitor pricing moves and market disruption, ahead of the standard review cycle.
• Build a strong dotted-line partnership with the Network Security group to keep pricing decisions aligned across SecOps and Network Security.
• Define and report the metrics that prove the new model is working: cadence adherence, time from decision to communication, and discount discipline.

Job description

Sophos is seeking a Senior Director, Pricing Operations to lead the transformation of its pricing function. You will build a centralized team, establish a rigorous cadence, and implement an AI-assisted governance model to move pricing decisions quickly and coherently across SecOps and Network Security.

You will partner with executive stakeholders to align strategy and measurement. This build role requires strong leadership, change management, and expertise in discount governance and data-driven