Pricing Transformation Leader — AI-Driven Ops & CRM

Moody's Corporation; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Moody’s Corporation in Greater London is seeking an experienced leader to drive transformation and digitization of pricing-related processes, ensuring governance and performance measurement. You will own pricing workflows, implement AI-enabled tools, and collaborate with Technology to modernize operations.

The role emphasizes data-driven decision making, dashboard creation, and cross-functional collaboration to improve commercial effectiveness and user experience.

Qualifications

• Bachelor's degree in Business, Finance, Technology, or a related field.
• Advanced degree or relevant certifications (Lean Six Sigma, Agile) preferred.
• Minimum 10 years in commercial operations, business process transformation, digitization, or related disciplines.

Responsibilities

• Lead the transformation and optimization of pricing-related processes to enhance efficiency, user experience, and commercial effectiveness.
• Serve as Process Owner for pricing-related workflows, including pricing exceptions and eligibility guidelines.
• Lead initiatives to modernize and digitize processes with Technology teams.
• Develop and maintain a product vision and roadmap aligned with business priorities.
• Leverage customer insights, system data, and performance metrics to drive improvement.
• Identify and deploy AI-enabled tools and automation to boost productivity.
• Ensure data quality, reporting accuracy, and governance adherence.
• Build dashboards and reporting capabilities for data-driven decisions.
• Oversee training programs and onboarding for processes and tools across teams.

Skills

Commercial operations

Business process transformation

Digitization

Agile working

AI-enabled solutions

Data storytelling

Stakeholder collaboration

Education

Bachelor's degree in Business/Finance/Technology

Advanced degree or relevant certifications (Lean Six Sigma, Agile)

Tools

Salesforce CRM

Dashboard tools

Job description

Moody’s Corporation in Greater London is seeking an experienced leader to drive transformation and digitization of pricing-related processes, ensuring governance and performance measurement. You will own pricing workflows, implement AI-enabled tools, and collaborate with Technology to modernize operations.

The role emphasizes data-driven decision making, dashboard creation, and cross-functional collaboration to improve commercial effectiveness and user experience.