Remote Order Management & Logistics Orchestrator

Kinetic plc; England; Remote; GBP 25,000 - 34,000; Full time

Job summary

Kinetic plc is seeking a Remote Customer Order Management & Logistics Support Specialist for a 12-month assignment with permanent potential. You will manage end-to-end order processes, coordinate with SAP and MS Office, and liaise with customers to ensure on-time delivery and high satisfaction.

The role requires 1–2 years of customer-facing experience in order management or related fields, strong MS Office skills, and a proactive, team-oriented approach in a fast-paced environment.

Qualifications

• 1–2 years of customer-facing experience in order management or related roles.
• Proficiency in MS Office; SAP is advantageous.
• Strong time management and ability to handle deadlines.
• Excellent communication and interpersonal skills.
• Ability to work independently and in teams.

Responsibilities

• End-to-end order capture, tracking and delivery coordination.
• Communicate with customers and partners to resolve issues.
• Consolidate orders to optimize loads and scheduling.
• Support logistics claims and dispute resolution.
• Monitor KPIs and strive for on-time and in-full performance.

Skills

Customer-facing experience

MS Office proficiency

CRM systems

Communication skills

Teamwork

Proactive attitude

Time management

Tools

SAP

Job description

Kinetic plc is seeking a Remote Customer Order Management & Logistics Support Specialist for a 12-month assignment with permanent potential. You will manage end-to-end order processes, coordinate with SAP and MS Office, and liaise with customers to ensure on-time delivery and high satisfaction.

The role requires 1–2 years of customer-facing experience in order management or related fields, strong MS Office skills, and a proactive, team-oriented approach in a fast-paced environment.