Remote Oracle Database and Application Support Analyst

NECSWS; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Medical Cover

25 days paid holiday

4 x basic salary life assurance

Group Pension Plan up to 8.5%

LinkedIn Learning access

Flexible benefits

Employee assistance programme

Job summary

NEC Software Solutions in the United Kingdom is seeking an Oracle Database Application and Support Analyst to maintain and upgrade Oracle environments across on-prem, private, and public cloud systems.

You will handle installations, performance tuning, backups, and collaborate with IT teams to deliver reliable software services for 100+ customers, including public sector clients. Remote or hybrid work options are available.

Qualifications

• Experience with Oracle Database Management including upgrades for single-instance environments.
• Experience in installing and maintaining software on Solaris, Linux, or Windows Server.
• Deployment of Apache Tomcat-based web applications, enhancing web services capabilities.
• Strong aptitude in direct customer interaction via video, telephone, and email.
• Ability to troubleshoot and diagnose performance issues using native Oracle tools like STATSPACK and latest Oracle tools like OCI Analytics
• Familiarity with ITSM process and ability to leverage modern ITSM tools like ServiceNow, Ivanti or similar.
• Eligibility for UK Security Clearance
• Expertise in Apache Web Server configuration and management, optimizing web app performance.
• Proficiency in Unix shell scripting, streamlining administrative tasks and automation.
• Familiarity with Ansible set up and managing and implementing Ansible roles as part of automation
• Experience in scripted database and software backups and recovery, ensuring data security.
• Knowledge of Microsoft IIS Web Server configuration and management.
• Understanding of network architecture, bolstering infrastructure expertise.
• Oracle Certification

Responsibilities

• Apply software updates, and perform technology upgrades
• Conduct installations of new software and troubleshoot related issues efficiently.
• Proactively review metrics, and address potential database performance, and backup concerns.
• Communicate professionally with customers and provide innovative solutions.
• Collaborate within the team, share workloads, and foster a supportive environment.
• Collaborate with the broader IT support teams like Networks, UNIX, Cloud Ops etc …
• Identify areas of improvement where outcomes can be improved for customers through automation, enabling efficiency in processes, etc …

Skills

Oracle DB

Customer comms

Unix/Linux

Shell scripting

Ansible

ITSM tools

Security clearance eligible

Education

Oracle Certification

Tools

ServiceNow

Ivanti

Tomcat

Apache Web Server

OCI Analytics

STATSPACK

Job description

NEC Software Solutions in the United Kingdom is seeking an Oracle Database Application and Support Analyst to maintain and upgrade Oracle environments across on-prem, private, and public cloud systems.

You will handle installations, performance tuning, backups, and collaborate with IT teams to deliver reliable software services for 100+ customers, including public sector clients. Remote or hybrid work options are available.