Oracle Fusion ERP Support Analyst | Hybrid/Remote

NatureScot; Scotland; Hybrid; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Civil Service Pension

Hybrid working

Annual leave and flexi time

Employee discounts

Learning and development

Volunteering leave

Job summary

NatureScot in Scotland seeks an Oracle Support Analyst to deliver functional and technical support for Oracle Fusion Cloud ERP modules, covering GL, AP, AR, Procurement and Tax. You will handle incident management, system administration and reporting, collaborating with Finance, Procurement, HR and Planning teams.

This permanent role offers 35 hours per week with hybrid working and a salary including a retention allowance.

Qualifications

• Educated to degree level or equivalent in a relevant discipline.
• Experience supporting Finance and Procurement processes, preferably Oracle Fusion.
• Experience of system administration, configuration, and maintenance of ERP or business systems.
• Strong analytical and problem-solving skills with attention to data quality.

Responsibilities

• Investigate, diagnose, and resolve Fusion system issues with strong problem-solving skills.
• Manage incident resolution and service requests per agreed standards.
• Support business users with troubleshooting and guidance on system functionality.
• Maintain Chart of Accounts structures, hierarchies, and reference data; manage configuration changes.

Skills

Degree level

Oracle Fusion

ERP systems

Incident management

Analytical skills

Communication skills

Education

Degree level or equivalent

Tools

Oracle Fusion ERP

OTBI

BI Publisher

SQL

VB Studio/Redwood

Job description

NatureScot in Scotland seeks an Oracle Support Analyst to deliver functional and technical support for Oracle Fusion Cloud ERP modules, covering GL, AP, AR, Procurement and Tax. You will handle incident management, system administration and reporting, collaborating with Finance, Procurement, HR and Planning teams.

This permanent role offers 35 hours per week with hybrid working and a salary including a retention allowance.