Remote Network Engineer – Cisco LAN/WLAN, SC Cleared

Vodafone Group Plc; City of Edinburgh; Remote; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Pension plan

Company discounts

Up to 28 days off plus bank holidays

Job summary

VodafoneThree is seeking a senior network specialist to deliver both assure and MACD activities for our customers. You will work with project engineers to ensure on-time delivery while managing risk, costs and safety standards.

The role requires Cisco LAN/WLAN expertise and SC clearance eligibility, with remote work and UK travel as needed. You will liaise with engineers, managers and service desks to meet SLAs, maintain documentation and support complex deployments across Midlands and southern

Qualifications

• Extensive experience with Cisco LAN and Wireless LAN technologies, incl. switching and IP addressing best practice.
• Good understanding of Cisco Voice Technologies.
• Experience configuring networks in a managed data-networking environment; networking qualification preferred.
• Self-motivated with ability to develop strong customer relationships; team player.

Responsibilities

• Assure/ Incident Management of Cisco Managed LAN and WLAN.
• Management of day-to-day project and provide activities.
• Achieve agreed performance levels in line with targets and SLAs.
• Escalate issues through Line Management channels to prevent SLA breaches.
• Maintenance of site documentation.
• Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery teams.
• Attend and repair customer faults within agreed timescales.
• Role is predominantly remote based with travel to Midlands/South UK on adhoc basis.

Skills

Cisco LAN/WLAN

Cisco Voice Technologies

Managed data-networking

SC Clearance eligible

Customer relationships

Job description

VodafoneThree is seeking a senior network specialist to deliver both assure and MACD activities for our customers. You will work with project engineers to ensure on-time delivery while managing risk, costs and safety standards.

The role requires Cisco LAN/WLAN expertise and SC clearance eligibility, with remote work and UK travel as needed. You will liaise with engineers, managers and service desks to meet SLAs, maintain documentation and support complex deployments across Midlands and southern