Remote Mobility Support Specialist (German/English)

Monograph; England; On-site; GBP 16,763 - 23,875; Full time

Benefits offered by this job

100% work from home

State of the art hardware

28 days of vacation inclusive of public holidays

Job summary

A transportation technology company is seeking a Customer Service Representative based in England for a fully remote role. The candidate will provide support via phone and email, ensure smooth daily operations, and assist drivers and passengers with their inquiries. Fluency in German and English is essential. The role offers a £14.75 hourly rate and 28 days of vacation, with opportunities for growth and additional compensation for working certain shifts.

Qualifications

• Candidate must speak fluent German and English.
• Must possess good communication skills and be calm in stressful situations.
• Technology-savvy and capable of using modern IT tools.

Responsibilities

• Ensure smooth daily operation by providing telephone and email support.
• Work scheduled shifts with relevant bonuses for certain hours.
• Assist drivers and passengers, addressing their questions and concerns.
• Focus on customer satisfaction and issue resolution.

Skills

Fluent German (C2 or native)

Fluent English (C1 or C2)

Good communication skills

Calm under stress

Technology-savvy

Job description

A transportation technology company is seeking a Customer Service Representative based in England for a fully remote role. The candidate will provide support via phone and email, ensure smooth daily operations, and assist drivers and passengers with their inquiries. Fluency in German and English is essential. The role offers a £14.75 hourly rate and 28 days of vacation, with opportunities for growth and additional compensation for working certain shifts.