Remote Luxury Travel Experience Specialist

manatal-264; Greater London; Remote; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Fully remote position

Flexible work schedule

Travel-related perks

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients plan and manage exceptional travel experiences. This fully remote role emphasizes personalized support, attention to detail, and seamless coordination before, during, and after trips.

You will work from home while delivering high-quality service. The ideal candidate has strong communication and organizational skills, plus a passion for travel and delivering memorable client experiences in

Qualifications

• Clear and professional communication with clients.
• Experience delivering concierge-level customer service in travel or hospitality.

Responsibilities

• Provide responsive customer support via phone, email, and messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate documentation requirements and agency guidelines to clients.
• Monitor bookings for accuracy and follow up on client satisfaction.
• Resolve client questions with a solutions-focused mindset.
• Maintain organized records and update internal systems.

Skills

Strong communication

Remote work experience

Organizational skills

Travel industry knowledge

Customer service mindset

Tools

Booking systems

CRM software

Email/communication tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients plan and manage exceptional travel experiences. This fully remote role emphasizes personalized support, attention to detail, and seamless coordination before, during, and after trips.

You will work from home while delivering high-quality service. The ideal candidate has strong communication and organizational skills, plus a passion for travel and delivering memorable client experiences in