Remote Luxury Travel Experience Specialist

manatal-264; Cambridge; Remote; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Career development

Travel-related perks and discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote position offers flexible scheduling and a focus on delivering high-quality service before, during, and after trips.

You will collaborate with clients to understand needs, manage bookings, and coordinate details with precision, ensuring a seamless luxury travel experience from home.

Qualifications

• Strong communication and interpersonal skills required.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solution-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication skills

Interpersonal skills

Customer service in travel/hospitality

Independent remote work

Attention to detail

Digital tools

Booking platforms

CRM software

Communication tools

Tools

Booking platforms

CRM systems

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote position offers flexible scheduling and a focus on delivering high-quality service before, during, and after trips.

You will collaborate with clients to understand needs, manage bookings, and coordinate details with precision, ensuring a seamless luxury travel experience from home.