Remote Luxury Travel Concierge & Itinerary Specialist

manatal-264

Birmingham

Remote

GBP 28,000 - 42,000

Full time

6 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Travel discounts

Remote work flexibility

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work from home, coordinating with clients to ensure professional, detail-oriented travel arrangements and seamless experiences.

Qualifications

Strong communication and interpersonal skills.
Customer service experience in travel, hospitality, or a related field.
Ability to work independently in a remote environment.
High level of organization and attention to detail.
Comfortable using digital tools, booking platforms, and communication software.
Passion for travel and creating positive client experiences.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
Communicate essential travel details, documentation requirements, and agency guidelines.
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
Resolve client questions or concerns with care and a solutions-focused mindset.
Maintain organized records and update internal systems as needed.