Remote LMS/LXP Platform Admin Specialist

Thrive; England; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Unlimited Holiday

Thrivedays

Flexible Working Hours

Birthday & Christmas Off

Work From Anywhere

Health Cash Back Plan

Employee Assistance Program

Financial support via Maji

Salary Sacrifice Pension

Death in Service

Green Car Scheme

Cycle to Work Scheme

Perks at Work

Job summary

Thrive Learning in the United Kingdom is seeking a passionate Platform Admin Specialist to join our team. You will work closely with Thrive customers providing hands-on administration support and expert guidance to maximise engagement using the platform's configurations and features.

In this role you will manage content requests, coordinate cross-functional teams, monitor post-launch performance and deliver high-quality user experiences.

Qualifications

• Hands-on LMS/LXP administration experience with Thrive Platform.
• Ability to manage service levels and multiple projects in a ticket-driven environment.
• Strong organisational skills and attention to detail for QA and asset management.
• Proven ability to build relationships with stakeholders and external agencies.

Responsibilities

• Manage content requests from intake to publication, configuring platform features to agreed specifications.
• Deliver builds within defined service levels, proactively flagging potential delays or risks.
• Validate intake against creative briefs to identify and resolve gaps before building.
• Enforce quality standards by applying style guides and performing thorough QA through sign-off.
• Coordinate cross-functional teams and agencies, securing resources to maintain momentum.
• Monitor post-launch performance, resolve issues quickly and share actionable insights.
• Provide expert guidance on platform configuration and usability to optimise the customer experience.
• Cultivate account relationships to ensure builds align with customer goals and organisational objectives.
• Serve as a product expert, staying ahead of platform updates and features to provide strategic recommendations.

Skills

LMS/LXP administration

Stakeholder management

Project management

Quality assurance

Content lifecycle

Agency coordination

Platform configuration

User experience focus

Communication with L&D

Job description

Thrive Learning in the United Kingdom is seeking a passionate Platform Admin Specialist to join our team. You will work closely with Thrive customers providing hands-on administration support and expert guidance to maximise engagement using the platform's configurations and features.

In this role you will manage content requests, coordinate cross-functional teams, monitor post-launch performance and deliver high-quality user experiences.