Remote IT Account Manager for MSP & Transformation

Tribe Recruitment; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment firm is looking for an Account Manager - Client Solutions to manage key customer accounts in Manchester. This role focuses on client retention and upselling IT services, including Digital Transformation. You will leverage your skills in communication and negotiation to build profitable relationships and aid sales growth. If you have experience in account management within an MSP environment, enjoy a dynamic work culture, and seek opportunities for personal development, this role is for you.

Benefits

Competitive salary with progression opportunities

23 days holiday allowance plus bank holidays and birthday off

Company pension scheme

Health cash plan with access to an Employee Assistance Programme

Cycle to work and electric vehicle schemes

Free gym access at Manchester and Leeds locations

Qualifications

• Minimum 2 years of experience in account management within a Managed Service Provider (MSP) environment.
• Experience managing SMB account portfolios.
• Self-starter and able to work efficiently under pressure.

Responsibilities

• Develop and maintain strong relationships with key stakeholders within your clients.
• Identify and implement strategies to retain and grow client accounts.
• Negotiate contracts and close agreements to maximise profitability.

Skills

Account management experience

Communication skills

Negotiation skills

Proficiency in Microsoft Office

Detail-oriented

Self-starter

Solution-oriented

Tools

CRM software

Job description

A leading recruitment firm is looking for an Account Manager - Client Solutions to manage key customer accounts in Manchester. This role focuses on client retention and upselling IT services, including Digital Transformation. You will leverage your skills in communication and negotiation to build profitable relationships and aid sales growth. If you have experience in account management within an MSP environment, enjoy a dynamic work culture, and seek opportunities for personal development, this role is for you.