Remote Invoice Support Specialist

HRS Talent Solutions; Reading; A distancia; GBP 41.000 - 44.000; Jornada completa

Descripción de la vacante

HRS Talent Solutions is seeking an Invoice Enquiry Customer Service Assistant to handle remote invoicing questions with care and accuracy. The role involves triaging inquiries, locating references, and routing to the billing team as needed.

The position is remote in the United Kingdom with a flexible schedule, offering hourly pay between £30.00 and £32.00 and either full-time or part-time arrangements. You will respond clearly and professionally to customers while protecting sensitive

Formación

• No accounting qualification required.
• Experience in customer service, reception, or invoicing helps.
• Basic computer use and the ability to write clearly.
• Training will explain the billing system and policies.

Responsabilidades

• Perform triage on incoming invoice queries (missing copy, account detail, payment status, or dispute).
• Check permitted records and provide authorised information or direct to billing colleagues.
• Record status and maintain clear handoffs with invoice reference and customer question.
• Communicate in a plain, considerate manner and avoid guessing about charges.

Conocimientos

Customer service

Reception experience

Office administration

Written communication

Herramientas

Basic computer use

Descripción del empleo

HRS Talent Solutions is seeking an Invoice Enquiry Customer Service Assistant to handle remote invoicing questions with care and accuracy. The role involves triaging inquiries, locating references, and routing to the billing team as needed.

The position is remote in the United Kingdom with a flexible schedule, offering hourly pay between £30.00 and £32.00 and either full-time or part-time arrangements. You will respond clearly and professionally to customers while protecting sensitive