Remote Housing Benefit Specialist – Part-Time

Essential Employment; Totnes; Remote; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Remote work

Job summary

Essential Employment is seeking a Housing Benefit Business Support Officer for a remote/part-time temporary position. The role is 21 hours per week, paid at £14.82 per hour, with flexible hours and day-time phone work from 9am to 5pm on the phones.

You will process Housing Benefit and Council Tax Support claims and handle customer calls using NEC, NECDM and CX systems; housing benefit experience is essential.

Qualifications

• Extensive Housing Benefit knowledge required.
• Ability to start processing from day one.

Responsibilities

• Process Housing Benefit and Council Tax Support claims.
• Deal with customers on the phone and provide information.

Skills

Housing Benefit knowledge

Tools

NEC

NECDM

CX

Job description

Essential Employment is seeking a Housing Benefit Business Support Officer for a remote/part-time temporary position. The role is 21 hours per week, paid at £14.82 per hour, with flexible hours and day-time phone work from 9am to 5pm on the phones.

You will process Housing Benefit and Council Tax Support claims and handle customer calls using NEC, NECDM and CX systems; housing benefit experience is essential.