Housing Benefit Business Support Officer (Remote)

Essential Employment; Totnes; Teletrabalho; GBP 17 000 - 24 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Remote work

Resumo da oferta

Essential Employment is seeking a Housing Benefit Business Support Officer for a remote/part-time temporary position. The role is 21 hours per week, paid at £14.82 per hour, with flexible hours and day-time phone work from 9am to 5pm on the phones.

You will process Housing Benefit and Council Tax Support claims and handle customer calls using NEC, NECDM and CX systems; housing benefit experience is essential.

Qualificações

• Extensive Housing Benefit knowledge required.
• Ability to start processing from day one.

Responsabilidades

• Process Housing Benefit and Council Tax Support claims.
• Deal with customers on the phone and provide information.

Conhecimentos

Housing Benefit knowledge

Ferramentas

NEC

NECDM

CX

Descrição da oferta de emprego

Housing Benefit Business Support Officer (Remote) needed, £14.82ph

PAYE - Reference: 5308889

This is a 21 hour per week vacancy with the hours to be agreed with the successful applicant.

This will be home working but office working can be accommodated if required.

The applicant will ideally need extensive Housing Benefit knowledge and be able to start processing from day 1.

The purpose of this role is to process Housing Benefit, Council Tax Support claims and deal with customers on the phone.

The hours for the day on the phones will be 9am to 5pm other days are variable.

The systems we use are NEC and NECDM along with CX for the phones.

This is apart time role on a temporary basis.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.