Remote Housing Admin — Flexible Hours & Generous Leave

Leeds Federated Housing Association Limited; Ledston; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Generous holiday allowance

Flexible leave options

Agile and flexible working

Healthcare plan

Job summary

Leeds Federated Housing Association Limited is seeking a part-time Housing Administrator to join the Housing Team. This role provides day-to-day admin support, maintains records, and helps with tenancy administration and customer enquiries, contributing to a high standard of service.

You will work with Neighbourhood Officers and colleagues across the association, gaining hands-on experience in housing management and customer-focused operations while maintaining confidentiality under GDPR.

Qualifications

• Highly organised with strong attention to detail.
• Confident using Microsoft Office and internal systems.
• Strong communicator who works well in a team.
• Able to manage a varied workload and meet deadlines.
• Interested in developing a career in social housing.

Responsibilities

• Providing efficient day-to-day administrative support to the Housing Team.
• Updating housing management systems and keeping records accurate and well maintained.
• Supporting meetings, including scheduling, agenda preparation and minute taking.
• Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications.
• Helping gather information to respond to customer enquiries and complaints.
• Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date.
• Assisting with key housing processes, including tenancy administration and system checks.
• Contributing to excellent customer service and maintaining confidentiality in line with GDPR.

Skills

Organised

Microsoft Office

Strong communication

Time management

Interest in social housing

Job description

Leeds Federated Housing Association Limited is seeking a part-time Housing Administrator to join the Housing Team. This role provides day-to-day admin support, maintains records, and helps with tenancy administration and customer enquiries, contributing to a high standard of service.

You will work with Neighbourhood Officers and colleagues across the association, gaining hands-on experience in housing management and customer-focused operations while maintaining confidentiality under GDPR.