Remote Finance & Operations Solution Lead (Live Support)

Hitachi Solutions North America; Greater London; Remote; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Pension

Private medical insurance

Life assurance

Income protection

Annual leave with buy/sell option

Work from abroad for up to 10 days per

Job summary

Hitachi Solutions Europe is seeking an experienced Finance & Operations Solution Lead to join our Lifetime Services team, delivering Microsoft Dynamics 365 Finance & Operations in live environments. This hands-on role blends functional consulting with leadership of a small team and advisory work for client accounts.

You’ll coordinate workload, manage complex issues, and partner with Service Delivery Managers to improve post‑go‑live support. Remote, UK-based role with occasional travel.

Qualifications

• Minimum five years’ full‑cycle Microsoft Dynamics 365 Finance & Operations implementation experience.
• Experience guiding clients and consultants through complex issues.
• Strong knowledge of Finance, SCM, Manufacturing, Project Accounting and HR processes.

Responsibilities

• Coordinate day-to-day workload of a small team of F&O functional consultants.
• Take ownership of complex support cases and advisory work across client accounts.
• Investigate issues, identify root causes and involve specialists as needed.
• Monitor backlogs and priorities with Service Delivery Managers.
• Build trusted client relationships and provide clear progress updates.
• Lead or support solution reviews, workshops and roadmap discussions.
• Design and review Finance & Operations solutions and documentation.
• Guide consultants by unblocking issues and sharing best practices.
• Contribute to resource planning, forecasting, and pre‑sales support.

Skills

Microsoft Dynamics 365 Finance & Ops

Functional consulting

Team leadership

Stakeholder management

Service delivery coordination

Job description

Hitachi Solutions Europe is seeking an experienced Finance & Operations Solution Lead to join our Lifetime Services team, delivering Microsoft Dynamics 365 Finance & Operations in live environments. This hands-on role blends functional consulting with leadership of a small team and advisory work for client accounts.

You’ll coordinate workload, manage complex issues, and partner with Service Delivery Managers to improve post‑go‑live support. Remote, UK-based role with occasional travel.