Finance & Operations Solution Leader — Post‑Go‑Live Expert

Hitachi Solutions; Greater London; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension

Private medical insurance

Life assurance

Job summary

Hitachi Solutions Europe seeks an experienced Finance & Operations Solution Lead to join Lifetime Services. You’ll blend functional consulting with hands-on leadership of a small team, managing tickets, advising on complex cases and shaping client roadmaps post‑go‑live.

This home‑based role requires coordinating across accounts, occasional travel to Hitachi sites or client offices, and delivering value through process improvements and Microsoft Dynamics 365 Finance & Operations expertise.

Qualifications

• 5+ years' full-cycle Microsoft Dynamics 365 Finance & Operations implementation experience.
• Knowledge across Finance, SCM, Manufacturing, PM/Accounting, Asset Management or HR.
• Experience supporting Dynamics 365 in live, business-critical environments.
• Experience coordinating functional consultants, including allocating work and providing guidance.
• Experience producing or reviewing solution designs, functional specifications, estimates and test plans.

Responsibilities

• Coordinate day-to-day workload of a small team of Finance & Operations functional consultants, ensuring tickets and tasks are prioritised, allocated and progressed.
• Take ownership of complex support cases, service requests, enhancements and advisory work across multiple client accounts.
• Investigate complex functional issues, identify root causes and involve relevant technical or functional specialists when needed.
• Monitor client backlogs and outstanding cases, working with consultants and Service Delivery Managers to address priorities, risks, capacity and ageing items.
• Build trusted client relationships and provide clear updates on progress, risks, decisions and next steps.
• Lead or support solution reviews, workshops and roadmap discussions, helping clients respond to Microsoft releases, product changes and improvement opportunities.
• Design and review complex Finance & Operations solutions and supporting documentation, including functional specifications, impact assessments, estimates and test plans.
• Guide functional consultants by unblocking issues, reviewing work and sharing functional expertise and recommended practice.
• Contribute to resource planning, utilisation and forecasting, and provide Finance & Operations expertise for Work Orders, bids and pre-sales activity where required.

Skills

Functional consulting

Client relationship management

Project coordination

Requirements gathering

Communication skills

Tools

Microsoft Dynamics 365 Finance & Operations

Microsoft Power Platform

Azure

Job description

Hitachi Solutions Europe seeks an experienced Finance & Operations Solution Lead to join Lifetime Services. You’ll blend functional consulting with hands-on leadership of a small team, managing tickets, advising on complex cases and shaping client roadmaps post‑go‑live.

This home‑based role requires coordinating across accounts, occasional travel to Hitachi sites or client offices, and delivering value through process improvements and Microsoft Dynamics 365 Finance & Operations expertise.