Remote Field Service Engineer - Birmingham Patch

Quadient; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Online learning platform

Employee assistance program

Total rewards

Job summary

Quadient in the United Kingdom is seeking a Field Services Engineer for our Customer Service department. The role is remote-based, covering the Birmingham patch, with responsibilities including installation of our product range at customer sites and training users.

You will perform preventive maintenance and repairs, troubleshoot technical issues, and work with a customer-focused mindset. A technical electromechanics background and experience in similar equipment will help you succeed; hybrid

Qualifications

• Specialization in electromechanics
• Experience in a technical position is required
• Experience with industrial copiers, printers, or office machines is a plus
• Strong analytical ability and willingness to learn continuously
• Customer-focused with a flexible and independent work approach

Responsibilities

• Install Quadient product range at customer sites
• Train users on the installed systems
• Carry out preventive maintenance and repairs of machines
• Identify and solve technical problems to ensure customer satisfaction

Job description

Quadient in the United Kingdom is seeking a Field Services Engineer for our Customer Service department. The role is remote-based, covering the Birmingham patch, with responsibilities including installation of our product range at customer sites and training users.

You will perform preventive maintenance and repairs, troubleshoot technical issues, and work with a customer-focused mindset. A technical electromechanics background and experience in similar equipment will help you succeed; hybrid