Field Service Engineer - Birmingham

Quadient; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Online learning platform

Employee assistance program

Total rewards

Job summary

Quadient in the United Kingdom is seeking a Field Services Engineer for our Customer Service department. The role is remote-based, covering the Birmingham patch, with responsibilities including installation of our product range at customer sites and training users.

You will perform preventive maintenance and repairs, troubleshoot technical issues, and work with a customer-focused mindset. A technical electromechanics background and experience in similar equipment will help you succeed; hybrid

Qualifications

• Specialization in electromechanics
• Experience in a technical position is required
• Experience with industrial copiers, printers, or office machines is a plus
• Strong analytical ability and willingness to learn continuously
• Customer-focused with a flexible and independent work approach

Responsibilities

• Install Quadient product range at customer sites
• Train users on the installed systems
• Carry out preventive maintenance and repairs of machines
• Identify and solve technical problems to ensure customer satisfaction

Job description

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

We are looking for a full-time Field Services Engineer for our Customer Service department.

Opportunity is remote based working in and around our Birmingham patch.

Your role in our future

• You are responsible for the installation of our product range at the customers
• The training of the users
• The preventive maintenance and the repairs of our machines.
• Preventing or solving technical problems is what motivates you.

Your profile

You have a specialization within electromechanicsA first experience in a technical position is a requirement, an experience with industrial copiers, printers or office machines is a plusYou can perfectly combine your technical knowledge and skills with your customer focusYou have an analytical ability and are driven to learn at all times.You have a flexible attitude, work independently and are commercially skilled

Additional Information

Rewards & BenefitsFlexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.Smart Work at QuadientAt Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.Be yourself at QuadientOur values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process.

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.