Remote Field Operations Team Lead

Interaction Recruitment; West Kirby; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Home-based role

25 days holiday

Job summary

Interaction Recruitment is seeking a Lead Associate Driver to join our Northern VMI Operations team. Working from home with the Preston depot, you will lead a small team of remote field-based colleagues servicing Deeside, Liverpool, Manchester and Preston.

You will coordinate daily activities, provide sickness and holiday cover, perform VMI system maintenance and upgrades, and develop improvements while maintaining excellent customer service.

Qualifications

• Proven track record in warehouse, logistics, or operations.
• Full UK driving licence (ideally clean)
• Ability to self‑manage workload and schedule.
• Willingness to travel between customer locations.
• Excellent communication and customer service skills.
• Capable of lifting/moving materials up to 25kg.
• Forklift licence desirable.

Responsibilities

• Lead and support a small team of remote field‑based associates.
• Coordinate daily activities and maintain service levels with customers.
• Provide sickness and holiday cover across locations.
• Carry out VMI system maintenance, upgrades and remedial works.
• Identify opportunities for service improvements and support implementation.
• Maintain strong relationships with customers across varied industries.
• Adhere to site health and safety requirements.
• Utilise MS Office, Teams, email and mobile apps for communication.
• Travel throughout the region and stay away from home when required.

Skills

Warehouse experience

Logistics operations

Team leadership

Customer service

Strong communication

Self-management

Vehicle driving up to 3.5t

Tools

Microsoft Office

Microsoft Teams

Job description

Interaction Recruitment is seeking a Lead Associate Driver to join our Northern VMI Operations team. Working from home with the Preston depot, you will lead a small team of remote field-based colleagues servicing Deeside, Liverpool, Manchester and Preston.

You will coordinate daily activities, provide sickness and holiday cover, perform VMI system maintenance and upgrades, and develop improvements while maintaining excellent customer service.