Remote Facilities Request Coordinator

HRS Talent Solutions; Halifax; Remoto; GBP 53.000 - 57.000; Tempo pieno

Descrizione del lavoro

HRS Talent Solutions is seeking an Office Facilities Request Coordinator to manage remote facilities tickets from a home office. You will record issues, route to the appropriate site or maintenance contact, and update reporters throughout the process.

This role focuses on accurate documentation, escalation where needed, and maintaining a clear communication trail while avoiding on-site visits. The position can be full-time or part-time pro rata, with salary £53,000–£57,000 per year for full-time

Mansioni

• Receive facilities messages and record issues for routing to the approved site or maintenance contact.
• Do not visit site or diagnose faults; do not authorise contractors.
• Create or update online tickets with location, issue, and required information.
• Communicate updates to reporters and track ticket closure until completion.
• Follow the escalation map for emergencies or security concerns.

Descrizione del lavoro

HRS Talent Solutions is seeking an Office Facilities Request Coordinator to manage remote facilities tickets from a home office. You will record issues, route to the appropriate site or maintenance contact, and update reporters throughout the process.

This role focuses on accurate documentation, escalation where needed, and maintaining a clear communication trail while avoiding on-site visits. The position can be full-time or part-time pro rata, with salary £53,000–£57,000 per year for full-time