Remote ERP Services Director: P&L & Global Delivery

Ionic Partners, LLC; Greater London; Remote; GBP 93,000 - 114,000; Full time

Benefits offered by this job

100% remote globally

Flexible hours and asynchronous work

Professional growth and access to top‑

tools and tech

Job summary

Sparkrock is seeking a Director of Professional Services to own the P&L and book of business for a $3–5M portfolio. You will lead a team of consultants, analysts, and project managers delivering ERP/SaaS implementations, shaping delivery around client needs while protecting margins.

You will partner with Sales and Product, drive profitability, and scale delivery. This fully remote role requires strategic leadership and deep experience in professional services for software.

Qualifications

• Bachelor's degree in business, IT, or related field is required.
• 10–15 years of progressive professional services or project management experience.
• 3–5 years in a leadership role; strong P&L ownership experience.

Responsibilities

• Own P&L and book of business for a $3–5M portfolio, including budgeting and forecasting.
• Oversee ERP/SaaS delivery to meet customer needs and margins.
• Lead and develop a diverse services team of consultants and PMs.
• Serve as senior escalation and relationship point for key customers.
• Balance resources across engagements to optimize delivery and margin.
• Identify risks early and implement mitigation plans.
• Collaborate with Sales on scoping and pricing for new engagements.
• Drive continuous process improvements across delivery lifecycle.

Skills

P&L ownership

Delivery leadership

ERP/SaaS delivery

Client relationships

Financial acumen

Team leadership

Education

Bachelor's degree in a related field

MBA or advanced degree (nice to have)

Tools

Microsoft Dynamics 365 Business Central

Job description

Sparkrock is seeking a Director of Professional Services to own the P&L and book of business for a $3–5M portfolio. You will lead a team of consultants, analysts, and project managers delivering ERP/SaaS implementations, shaping delivery around client needs while protecting margins.

You will partner with Sales and Product, drive profitability, and scale delivery. This fully remote role requires strategic leadership and deep experience in professional services for software.