Remote-Eligible Subcontractor & Supply Chain Coordinator

Recruitment Helpline; Cardiff; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company pension scheme

Company laptop and mobile phone

Work from home after probation

25 days annual leave plus bank hols

Job summary

Recruitment Helpline is seeking an experienced Subcontractor Coordinator / Supply Chain Coordinator to join our Cardiff team. You will manage a nationwide subcontractor network and oversee allocation from start to finish to ensure timely completion.

You will build relationships with contractors, verify qualifications and compliance, issue purchase orders, monitor SLAs and drive continuous improvement across procurement and field execution.

Qualifications

• Experience in facilities management, maintenance, construction or property services.
• Excellent organisational and multitasking skills.
• Strong communication and negotiation skills.
• Experience working with subcontractors or suppliers.
• Good IT skills and confidence using job management software.
• High attention to detail.
• Ability to prioritise workloads in a fast-paced environment.
• Professional telephone and email manner.
• Desirable knowledge of reactive maintenance or FM.
• Knowledge of purchase order processes.
• Understanding of SLAs and KPIs.
• Experience onboarding contractors.
• Knowledge of compliance documentation (Public Liability Insurance, Employers’ Liability, RAMS, DBS, qualifications etc.).

Responsibilities

• Source and recruit new subcontractors across the UK.
• Build and maintain relationships with reliable contractors.
• Verify contractor qualifications, insurance, certifications and compliance documents.
• Maintain an up-to-date approved subcontractor database.
• Monitor subcontractor performance, response times and quality.
• Allocate reactive and planned maintenance works to suitable subcontractors.
• Issue purchase orders using the company job management system.
• Ensure contractors acknowledge and accept work promptly.
• Match contractors based on location, availability, skillset and cost.
• Monitor live jobs from allocation through to completion.
• Liaise with subcontractors, clients and internal teams regarding updates.
• Chase attendance times, completion reports and photographs.
• Ensure SLAs and client deadlines are achieved.
• Resolve issues preventing successful completion of works.
• Update all job records accurately within the company management system.
• Raise and issue purchase orders.
• Upload completion documentation, invoices and reports.
• Close completed jobs once all documentation has been received and approved.
• Ensure system records remain accurate and audit-ready.
• Check subcontractor invoices against purchase orders.
• Ensure agreed rates are adhered to.
• Identify invoice discrepancies for review.
• Support the finance team with invoice queries where required.
• Identify opportunities to improve subcontractor performance and efficiency.
• Assist in developing preferred supplier networks.
• Help improve internal processes and workflows.

Skills

Source subcontractors across UK

Build relationships with contractors

Verify qualifications & compliance

Maintain subcontractor database

Monitor performance & SLA

Allocate maintenance works

Issue purchase orders

Systematisation & records update

Financial administration basics

Tools

Job management software

Job description

Recruitment Helpline is seeking an experienced Subcontractor Coordinator / Supply Chain Coordinator to join our Cardiff team. You will manage a nationwide subcontractor network and oversee allocation from start to finish to ensure timely completion.

You will build relationships with contractors, verify qualifications and compliance, issue purchase orders, monitor SLAs and drive continuous improvement across procurement and field execution.