Remote Dynamics 365 Support Consultant | Power Platform Expert

hireful; West Midlands; Remote; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Remote working

Benefits package

Job summary

hireful is looking for a Microsoft Dynamics 365 expert to join our fully remote team in the UK. You will become a trusted technical partner to clients, delivering hands-on consultancy and building lasting relationships as you help maximise D365 and Power Platform investments.

This role suits someone with Dynamics CRM/D365 experience in a support or technical consultancy capacity and offers a base salary of £35k-£40k plus benefits.

Qualifications

• Proven Microsoft Dynamics CRM/D365 experience in a support or technical role.
• Strong Power Platform administration and troubleshooting experience.
• Experience troubleshooting integrations and data flows.
• Knowledge of Power Apps, Power Automate and Dataflows.

Responsibilities

• Act as a technical escalation point for Dynamics 365 and Power Platform issues.
• Take support calls, manage cases and resolve incidents within agreed SLAs.
• Diagnose and troubleshoot complex D365, Power Platform and integration issues.
• Provide remote consultancy and technical support to clients.
• Investigate issues across Power Apps, Power Automate and Dataflows.
• Maintain accurate case notes, time records and work diaries.
• Represent the company professionally and deliver an exceptional client experience.

Skills

Dynamics 365

Power Platform

Troubleshooting

Support

Tools

Power Apps

Power Automate

Dataflows

REST APIs

SQL Server

Job description

hireful is looking for a Microsoft Dynamics 365 expert to join our fully remote team in the UK. You will become a trusted technical partner to clients, delivering hands-on consultancy and building lasting relationships as you help maximise D365 and Power Platform investments.

This role suits someone with Dynamics CRM/D365 experience in a support or technical consultancy capacity and offers a base salary of £35k-£40k plus benefits.