Remote Dynamics 365 CRM Manager

World Horse Welfare; England; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Generous pension scheme

Cash health plan

Minimum of 31 days' holiday

Paid employee sickness absence scheme

Job summary

A charitable organization in the UK seeks an experienced CRM Manager to lead the CRM strategy and ensure data quality. The role requires advanced Microsoft Dynamics 365 knowledge and skills in the Power Platform. Responsibilities include optimizing CRM systems and collaborating with teams to enhance supporter engagement. Benefits include a generous pension scheme, minimum of 31 days' holiday, and a commitment to equality and diversity in employment.

Qualifications

• Advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimizing CRM systems.
• Ability to communicate complex information clearly for non-technical colleagues.
• Good understanding of data protection and compliance.

Responsibilities

• Lead the charity’s CRM strategy and management.
• Ensure data quality and oversee CRM business processes.
• Collaborate with stakeholders across the charity.

Skills

Microsoft Dynamics 365

Power Platform

Communication skills

Data protection knowledge

Tools

Power Automate

Power Apps

Power BI

Job description

A charitable organization in the UK seeks an experienced CRM Manager to lead the CRM strategy and ensure data quality. The role requires advanced Microsoft Dynamics 365 knowledge and skills in the Power Platform. Responsibilities include optimizing CRM systems and collaborating with teams to enhance supporter engagement. Benefits include a generous pension scheme, minimum of 31 days' holiday, and a commitment to equality and diversity in employment.