Remote Dynamics 365 CRM Consultant (German/English)

Consult; United Kingdom; A distancia; GBP 111.000 - 166.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote working

Descripción de la vacante

Consult seeks a Dynamics 365 CRM Functional Consultant to support a Customer Engagement transformation in a fully remote setup across the UK/Europe. You will bridge business needs with technical teams, lead discovery sessions, and document requirements in German while communicating updates in English.

You will guide workshops, assess processes, and describe target configurations and changes for delivery teams, ensuring stakeholder alignment and adoption across the programme.

Formación

• 6-7 years of relevant experience as a Dynamics 365 Customer Engagement functional consultant or CRM business analyst.
• Fluency in German and English with ability to run workshops and document in German.

Responsabilidades

• Lead requirements-gathering and business process workshops with German-speaking stakeholders.
• Analyse existing processes and deliver fit-gap assessments for D365 configuration and customisation.
• Translate business requirements into target processes and functional designs for delivery teams.
• Present and defend proposed solutions to stakeholders and align with programme objectives.
• Support users through testing, validation, and sign-off activities.

Conocimientos

Dynamics 365 CRM

German language

English language

Stakeholder management

Workshops facilitation

Herramientas

Dynamics 365 Sales

Dynamics 365 Customer Service

Descripción del empleo

Consult seeks a Dynamics 365 CRM Functional Consultant to support a Customer Engagement transformation in a fully remote setup across the UK/Europe. You will bridge business needs with technical teams, lead discovery sessions, and document requirements in German while communicating updates in English.

You will guide workshops, assess processes, and describe target configurations and changes for delivery teams, ensuring stakeholder alignment and adoption across the programme.