Remote Customer Success Pro — Developer-Focused Onboarding

School Result; Greater London; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Annual global retreat

Diversity and inclusion initiatives

Job summary

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value realization, and drive product adoption through collaborative efforts with internal teams. Candidates with a background in SDKs, APIs, and project management will thrive in this role. Join a diverse workplace dedicated to impactful work and career growth.

Qualifications

• 3–4 years in a technical customer-facing role such as Customer Success Engineer.
• Experience with SDKs and APIs is required.
• Ability to simplify complex technical concepts for customers.

Responsibilities

• Own the post-sales lifecycle from onboarding to renewal.
• Lead onboarding programs and integrate SDKs.
• Conduct proactive check-ins and facilitate business reviews.

Skills

Technical customer-facing experience

Strong communication skills

Project management skills

Proactive mindset

Tools

JavaScript

REST APIs

Cloud infrastructure

Job description

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value realization, and drive product adoption through collaborative efforts with internal teams. Candidates with a background in SDKs, APIs, and project management will thrive in this role. Join a diverse workplace dedicated to impactful work and career growth.