Remote CRM Email Marketing Specialist

Informa Group Plc.; Oxford; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Flexible working culture

25 days annual leave

Volunteer days

Private medical insurance

Pension scheme

Life assurance

Share Match

Job summary

Taylor & Francis Group, an Informa business, is seeking a CRM Delivery Specialist to plan, execute, and report on evidence-based email marketing activities. You will support marketing colleagues with campaign setup and best-practice guidance, collaborating with internal stakeholders to align initiatives and drive outcomes.

You will leverage Salesforce Marketing Cloud or Pardot to design campaigns, analyze results, and inform commercial decisions while ensuring data protection compliance and

Qualifications

• Experience with Salesforce Marketing Cloud or Pardot for email campaigns.
• Data management best practices and GDPR/CAN-SPAM knowledge.
• Gathering requirements and turning data insights into campaign plans.
• Familiarity with industry best practices and compliance.

Responsibilities

• Collaborate with marketing planning teams to guide email planning and execution.
• Execute campaigns and one-off emails with content and CRM teams.
• Analyze campaign performance and provide actionable insights.
• Design and optimize email performance strategies across channels.
• Maintain reports, budgets, and trackers to support efficiency.

Skills

Data-Driven

Communication

Collaboration

Change Management

Innovation

Planning

Compliance

Business Acumen

Self-Development

Tools

Salesforce Marketing Cloud

Pardot

CMS platforms

Excel

Job description

Taylor & Francis Group, an Informa business, is seeking a CRM Delivery Specialist to plan, execute, and report on evidence-based email marketing activities. You will support marketing colleagues with campaign setup and best-practice guidance, collaborating with internal stakeholders to align initiatives and drive outcomes.

You will leverage Salesforce Marketing Cloud or Pardot to design campaigns, analyze results, and inform commercial decisions while ensuring data protection compliance and