Hybrid CRM Email Marketing Specialist

SmartRecruiters, Inc.; Abingdon; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Flexible working

Private medical insurance

Life assurance

Employee assistance programme

Share Match

25 days annual leave

Job summary

Taylor & Francis Group, an Informa business, seeks a CRM Delivery Specialist to plan, execute and report on evidence-based email marketing. You’ll collaborate with marketing teams to run campaigns using Salesforce Marketing Cloud or Pardot, analyze results, and advise on optimization.

We operate a balanced in‑person/remote model with three days a week in Milton Park, Oxfordshire. Benefits include private medical insurance, life assurance, 25 days’ annual leave, and a strong commitment to

Qualifications

• Strong email strategy, execution and testing knowledge.
• Experience delivering campaigns with Salesforce Marketing Cloud or Pardot.
• Ability to turn data into actionable campaign insights.
• Knowledge of data protection regulations (GDPR/CAN-SPAM).
• Experience gathering requirements and leveraging insights for optimization.

Responsibilities

• Collaborate with planning teams to guide email strategy and execution.
• Execute campaigns and one-off emails with cross‑functional alignment.
• Analyze campaign performance and provide actionable insights.
• Design and optimize email performance strategies for effectiveness.
• Maintain reports, budgets and trackers to support operations.

Skills

Email marketing

Campaign planning

Data analysis

GDPR CAN-SPAM

Salesforce Marketing Cloud

Pardot

Tools

Salesforce Marketing Cloud

Pardot

Job description

Taylor & Francis Group, an Informa business, seeks a CRM Delivery Specialist to plan, execute and report on evidence-based email marketing. You’ll collaborate with marketing teams to run campaigns using Salesforce Marketing Cloud or Pardot, analyze results, and advise on optimization.

We operate a balanced in‑person/remote model with three days a week in Milton Park, Oxfordshire. Benefits include private medical insurance, life assurance, 25 days’ annual leave, and a strong commitment to