Remote Clinical Advisor (Validator) - Agile Working

East of England Ambulance Service; Chelmsford; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking passionate Paramedics and Nurses to join their Clinical Assessment Service. This role offers the opportunity to work flexibly while making a significant impact on patient care. As an Agile Clinical Advisor, you will provide essential support to Emergency Operations Centres, ensuring patients receive the appropriate care pathways. Your expertise in clinical triage and decision-making will be crucial in reducing ambulance demand and A&E admissions. Join a team committed to innovation and excellence in healthcare, where your contributions will help shape the future of emergency medical services.

Benefits

Agile Working Options

Professional Development Opportunities

Diversity and Inclusion Initiatives

Qualifications

• 2 years post-registration experience in a clinical environment.
• Experience in A&E, Medical, or Primary Care settings.

Responsibilities

• Provide clinical accountability for patients calling 999.
• Collaborate with a multi-disciplinary team to reduce ambulance demand.

Skills

Clinical Triage

Telephone Triage

Critical Thinking

IT Proficiency

Autonomous Decision Making

Education

Nursing Registration with NMC

Paramedic Registration with HCPC

Tools

Clinical Assessment Software

Job description

Job summary

Embrace Agile Working

We are seeking ambitious, proactive, and forward-thinking Paramedics, Nurses (Adult & Paediatric) to join our Clinical Assessment Service (CAS). In today's dynamic healthcare landscape, flexibility is key. We are excited to offer agile working options, allowing you to balance your personal and professional life effectively.

As an Agile Clinical Advisor (Validator), you will be a vital part of our team supporting our Emergency Operations Centres (EOCs). The role intercepts lower acuity and appropriate 999 calls to provide advice and arrange for appropriate care pathways. Our aim is to reduce ambulance demand and Emergency Department admissions safely. You will be an integral part of our team in developing a multi-disciplinary approach to 999 services.

We will offer a variety of contract types including full or part-time positions and remote working

Main duties of the job

Main Responsibilities:

• Clinical accountability for patients calling 999.
• Work as an autonomous practitioner to provide high quality complex clinical triage.
• Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
• Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage.
• Collaborate with external agencies to achieve successful outcomes.

Essential Criteria:

• 2 years post-registration experience in a clinical environment
• Experience in A&E, Medical, or Primary Care settings
• Demonstrable experience in telephone triage
• Previous experience in making autonomous clinical decisions.
• Able to deal effectively with highly distressed callers
• High level of IT and telephony proficiency
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
• Demonstrable commitment to continual professional development
• Recognise the importance of audit, evaluation, and Clinical Governance

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description
Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Qualifications

Essential

• Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
• Experience in the field of A&E, Medical or Primary Care setting
• Previous experience in telephone triage

Able to handle stress

Essential

• Able to deal effectively with highly distressed callers

Personal Skills

Essential

• High level of I.T and telephony dexterity
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
• Experience of audit, evaluation and Clinical Governance

Person Specification
Qualifications

Essential

• Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
• Experience in the field of A&E, Medical or Primary Care setting
• Previous experience in telephone triage

Able to handle stress

Essential

• Able to deal effectively with highly distressed callers

Personal Skills

Essential

• High level of I.T and telephony dexterity
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
• Experience of audit, evaluation and Clinical Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

East of England Ambulance Service
Address

Remote Working

Norwich, Bedford or Chelmsford EOC

CM1 7WS

Employer's website