Remote Clinical Advisor (Validator) - Agile Working

East of England Ambulance Service NHS Trust; Bedford; Remote; GBP 30,000 - 60,000; Full time

Job summary

An innovative healthcare provider is looking for proactive Clinical Advisors to join their dynamic team. This role offers the flexibility of remote working, allowing you to balance your personal and professional life effectively. As a Clinical Advisor, you will play a crucial role in intercepting lower acuity 999 calls, providing essential advice, and arranging appropriate care pathways. Your expertise will contribute to reducing ambulance demand and Emergency Department admissions, making a real impact on patient care. Join a diverse and forward-thinking organization committed to delivering high-quality, patient-centered services across a vibrant region.

Benefits

Flexible Working Arrangements

Diversity and Inclusion Initiatives

Qualifications

• 2+ years post-registration experience in a clinical environment.
• Experience in A&E, Medical, or Primary Care settings.

Responsibilities

• Take clinical accountability for patients calling 999.
• Work autonomously to provide high-quality clinical triage.

Skills

Clinical Triage

Telephone Triage

Critical Analysis

IT Proficiency

Autonomous Decision Making

Education

Paramedic or Nursing Qualification

Tools

Clinical Assessment Software

Job description

Remote Clinical Advisor (Validator) - Agile Working

Join to apply for the Remote Clinical Advisor (Validator) - Agile Working role at East of England Ambulance Service NHS Trust.

Job Overview

We are seeking ambitious, proactive, and forward-thinking Paramedics and Nurses (Adult & Paediatric) to join our Clinical Assessment Service (CAS). In today’s dynamic healthcare landscape, flexibility is key. We are excited to offer agile working options, allowing you to balance your personal and professional life effectively.

As an Agile Clinical Advisor (Validator), you will support our Emergency Operations Centres (EOCs) by intercepting lower acuity 999 calls to provide advice and arrange appropriate care pathways. Our goal is to safely reduce ambulance demand and Emergency Department admissions. You will be part of a multidisciplinary team developing innovative 999 services.

Main Responsibilities

• Take clinical accountability for patients calling 999.
• Work autonomously to provide high-quality, complex clinical triage.
• Provide emergency response or refer to alternative care pathways using clinical assessment software, knowledge, skills, critical thinking, and professional judgment.
• Collaborate with a multidisciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage.
• Work with external agencies to achieve successful outcomes.

Essential Criteria

• At least 2 years post-registration experience in a clinical environment.
• Experience in A&E, Medical, or Primary Care settings.
• Proven experience in telephone triage.
• Ability to make autonomous clinical decisions.
• Effective handling of highly distressed callers.
• High IT and telephony proficiency.
• Critical analysis skills with knowledge of differential diagnosis.
• Commitment to ongoing professional development.
• Understanding of audit, evaluation, and Clinical Governance.

Additional Information

We offer full or part-time contracts with remote working options. Join us in one of the most diverse regions, with vibrant cities and scenic coastlines. We serve Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire, striving for innovative, patient-centered care.

We value diversity and encourage applications from under-represented groups, including Black, Asian, or other ethnic groups, individuals with disabilities, and LGBTQ+ individuals.

We support flexible working arrangements to help employees balance work and personal commitments.

For more details or informal visits, contact: CAS Management Team, Clinical Workforce Manager, Email: [e-mail]