Remote Client Support & Scheduling Specialist

Nexora Talent; Belfast City District; Remote; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Growth opportunities

Supportive team

Job summary

Nexora Talent is seeking a detail oriented Client Specialist to support clients throughout their journey, coordinating requests, managing service details, and ensuring a smooth experience from inquiry to completion. This remote role requires strong communication and organizational skills, a commitment to high quality service, and the ability to keep clients informed and confident at every step.

Nexora Talent offers a structured onboarding, ongoing guidance, and opportunities for growth based on

Qualifications

• Excellent written and verbal communication.
• Customer service experience preferred but not required.
• Highly organized with strong attention to detail.
• Able to multitask and manage time effectively.
• Comfortable using online tools and messaging platforms.
• Interest in coordination, planning, or client support services.

Responsibilities

• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Skills

Communication

Customer service

Organization

Multitasking

Online tools

Planning

Job description

Nexora Talent is seeking a detail oriented Client Specialist to support clients throughout their journey, coordinating requests, managing service details, and ensuring a smooth experience from inquiry to completion. This remote role requires strong communication and organizational skills, a commitment to high quality service, and the ability to keep clients informed and confident at every step.

Nexora Talent offers a structured onboarding, ongoing guidance, and opportunities for growth based on