Remote Travel Concierge & Client Success

xperiencexscapetravels; United Kingdom; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

100% remote work

Flexible schedule

Travel discounts & perks

Supportive team + paid training

Growth opportunities within thecompany

Job summary

Xperience Xscape Travels is seeking a Client Services Specialist to assist clients with trip planning, booking updates, customer support, and travel coordination. No prior experience is required, and full training is provided.

This role offers 100% remote work and a flexible schedule, ideal for someone who loves travel and helping others. You will communicate via email, phone, or chat, update bookings, share destination information, and support documentation and timelines while maintaining

Qualifications

• Proven strong communication and interpersonal skills.
• Organized with attention to detail.
• Quick learner of new tools and systems.
• Customer-focused attitude with a passion for travel.

Responsibilities

• Assist clients via email, phone, or chat.
• Update bookings, schedules, and itinerary details.
• Provide basic destination and travel information.
• Offer support with documentation and trip questions.
• Maintain accurate notes and follow company processes.
• Deliver friendly, timely communication.

Skills

Strong communication

Organized & detail-oriented

Learn new tools quickly

Customer-friendly attitude

Passion for travel

Job description

Xperience Xscape Travels is seeking a Client Services Specialist to assist clients with trip planning, booking updates, customer support, and travel coordination. No prior experience is required, and full training is provided.

This role offers 100% remote work and a flexible schedule, ideal for someone who loves travel and helping others. You will communicate via email, phone, or chat, update bookings, share destination information, and support documentation and timelines while maintaining