Remote Client Concierge & Support Specialist

Assetara Limited; Bristol; On-site; GBP 32,000 - 42,000; Full time

Job summary

Assetara Limited in the UK is seeking a dedicated Client Relationship & Support Specialist to join our team remotely via the Assetara platform. You will be a key contact for clients, delivering professional, concierge-level account assistance and ensuring smooth platform navigation.

The role emphasizes client communication, CRM administration, and strict adherence to compliance and confidentiality. You will manage queues, SLA compliance, and escalate issues as required while avoiding any

Qualifications

• Extensive experience in client-facing roles and communications.
• Familiarity with CRM systems and data handling.
• Working remotely with strict confidentiality and compliance.

Responsibilities

• Provide professional client communication within Assetara workspace.
• Deliver concierge-level support and assist clients with platform navigation.
• Manage client threads and SLA adherence.
• Maintain accurate client notes in the CRM while protecting data.
• Identify and escalate issues per compliance rules.

Skills

Client communication

CRM administration

Compliance awareness

Remote work discipline

Tools

CRM software

Job description

Assetara Limited in the UK is seeking a dedicated Client Relationship & Support Specialist to join our team remotely via the Assetara platform. You will be a key contact for clients, delivering professional, concierge-level account assistance and ensuring smooth platform navigation.

The role emphasizes client communication, CRM administration, and strict adherence to compliance and confidentiality. You will manage queues, SLA compliance, and escalate issues as required while avoiding any