Remote Claims Support Advisor (UK)

Sedgwick; United Kingdom; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Remote options

Hybrid opportunities

Career development

Private healthcare

Job summary

Sedgwick is seeking a Customer Service Advisor to be the calm voice for claimants across the UK. You will handle calls from customers at the start of their claim journey, delivering top-tier service and accurate information.

This permanent role offers remote and hybrid working options, a supportive team, and comprehensive training to develop your career in the insurance industry. No prior experience required as full training is provided.

Qualifications

• Clear communication with customers, both written and spoken.
• Ability to thrive in a fast-paced contact environment.
• Basic computer literacy and navigation of databases.
• Enthusiasm and a genuine desire to learn.
• Proactive, positive attitude and adaptability.

Responsibilities

• Handling inbound and outbound calls from customers for a variety of queries.
• Delivering the best service we can offer and assisting claimants.
• Providing excellent customer service at all times.

Skills

Communication

Fast-paced work

Computer literacy

Willingness to learn

Can-do attitude

Tools

In-house databases

Job description

Sedgwick is seeking a Customer Service Advisor to be the calm voice for claimants across the UK. You will handle calls from customers at the start of their claim journey, delivering top-tier service and accurate information.

This permanent role offers remote and hybrid working options, a supportive team, and comprehensive training to develop your career in the insurance industry. No prior experience required as full training is provided.