Remote Claims Product Manager – SaaS & Innovation

ACTIVATE GROUP LIMITED; United Kingdom; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

33 days holiday

Personal health cash plan

Enhanced parental pay

Life assurance

Free breakfasts and fresh fruit

Birthday surprise

Job summary

Activate Group Limited is seeking a Product Manager - Claims to join our Product team. You will own and evolve the claims management roadmap, collaborating with the existing Product Owner and Head of Product to translate strategy into high-quality, customer-focused features.

You will engage with customers including First Central and Arval, manage stakeholders across sopp+sopp and ACS, and drive delivery with Agile teams to ensure value and ROI.

Qualifications

• Experience in product management, ideally within SaaS, InsurTech, or claims and insurance technology sectors.
• Track record of delivering successful products from concept to market.
• Strong stakeholder management and customer engagement skills.
• Excellent communication skills with the ability to translate technical concepts into business language.
• Experience working closely with software development teams in an Agile environment.
• Comfortable working across multiple internal brands and stakeholder groups.
• Familiarity with modern UX/UI practices.
• Knowledge of insurance, claims, or fleet management industries.

Responsibilities

• Product Strategy & Roadmap
• Support the ownership and maintenance of the claims management product roadmap, balancing innovation with delivery feasibility.
• Define and prioritise product requirements based on customer and internal stakeholder needs.
• Customer & Stakeholder Engagement
• Build strong relationships with customers, including First Central and Arval, to gather feedback, validate features, and identify opportunities for enhancement.
• Act as the voice of the customer within the business, ensuring product decisions maximise value for users and the business.
• Engage with stakeholders across sopp+sopp, Activate Collision Solutions (ACS), and other internal teams to ensure product initiatives are aligned with business goals.
• Collaboration & Delivery
• Work alongside the existing Product Owner for claims management, the Head of Product, and development teams to translate roadmap priorities into well-defined features, user stories, and deliverables.
• Ensure delivery teams understand the reasoning behind each product decision, fostering a culture of purpose-driven development.
• Work with QA, UX/UI, and data teams to ensure the platform remains high quality, intuitive, and measurable.
• Market & Industry Awareness
• Keep ahead of claims management, motor insurance, and fleet trends to ensure our products remain competitive and industry-leading.
• Identify and evaluate opportunities for automation and data-led product improvements.
• Performance & Continuous Improvement
• Define and track key product metrics, ensuring that product performance meets expectations and drives ROI.
• Contribute to establishing best practice in product management processes, tools, and reporting across the team.

Skills

Product management

SaaS

InsurTech

Claims knowledge

Stakeholder management

Agile

Job description

Activate Group Limited is seeking a Product Manager - Claims to join our Product team. You will own and evolve the claims management roadmap, collaborating with the existing Product Owner and Head of Product to translate strategy into high-quality, customer-focused features.

You will engage with customers including First Central and Arval, manage stakeholders across sopp+sopp and ACS, and drive delivery with Agile teams to ensure value and ROI.