Remote CICS Mainframe Systems Programmer

NTT DATA North America; Greater London; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

NTT DATA North America is seeking a seasoned CICS Mainframe Systems Programmer to ensure the stability, availability, and performance of CICS services in the IBM mainframe environment. The role involves system programming, infrastructure support, and collaboration across development and operations teams to deliver robust solutions.

The ideal candidate has deep hands-on experience with CICS, z/OS, and RACF, and can lead incident resolution and capacity planning while driving continuous

Qualifications

• Several years of experience in Mainframe Systems Programming with specialization in CICS (administration and support).
• Proven experience supporting large-scale, mission-critical CICS environments.
• Experience in installation, customization, upgrade, maintenance, and troubleshooting of CICS Transaction Server.
• Exposure to Mainframe Sysplex environments and high availability configurations.
• Strong hands-on experience with CICS Transaction Server, SMP/E, z/OS, JCL, TSO/ISPF, SDSF, RACF.

Responsibilities

• Install, configure, administer, maintain, and support CICS systems software.
• Create and manage CICS resource definitions and system configurations.
• Support and maintain production CICS environments, including out-of-hours troubleshooting and incident resolution.
• Install, test, and implement new releases, maintenance updates, and enhancements for CICS Transaction Server.
• Provide Level 2 and Level 3 support for applications utilizing CICS services.
• Work closely with application development and support teams to resolve complex technical issues.
• Lead problem determination, root cause analysis, and recovery activities during critical incidents.
• Design and implement new technology solutions to improve service availability, performance, and operational efficiency.
• Monitor CICS performance and system resources to ensure optimal response times and service levels.
• Develop, test, and maintain backup, recovery, and business continuity procedures.
• Administer user access controls and support security implementations using RACF and ACF2.
• Perform capacity planning and performance tuning activities for CICS environments.
• Ensure data security, recovery, and compliance requirements are met.
• Support change management, release management, and implementation activities.
• Create and maintain technical documentation, procedures, and operational standards.

Skills

CICS Administration

Mainframe Systems

Z/OS

JCL

TSO/ISPF

SDSF

RACF

SMP/E

Tools

SMP/E

z/OS

JCL

TSO/ISPF

SDSF

RACF

Job description

NTT DATA North America is seeking a seasoned CICS Mainframe Systems Programmer to ensure the stability, availability, and performance of CICS services in the IBM mainframe environment. The role involves system programming, infrastructure support, and collaboration across development and operations teams to deliver robust solutions.

The ideal candidate has deep hands-on experience with CICS, z/OS, and RACF, and can lead incident resolution and capacity planning while driving continuous