Remote CICS Mainframe Systems Engineer

NTT DATA, Inc.; Greater London; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

NTT DATA is seeking a CICS Mainframe Systems Programmer to provide remote-first support for CICS services in the UK and rest of Europe. The role focuses on stability, availability, performance, and continuous improvement of CICS environments in a IBM Mainframe setting.

You will install, configure, maintain, and upgrade CICS TS, manage resource definitions, and provide Level 2/3 support while coordinating with development and application teams to ensure high availability for critical workloads.

Qualifications

• Several years of experience in Mainframe Systems Programming with specialization in CICS.
• Proven experience supporting large-scale, mission-critical CICS environments.
• Experience in installation, customization, upgrade, maintenance, and troubleshooting of CICS Transaction Server.
• Exposure to Mainframe Sysplex environments and high availability configurations.
• Strong hands-on experience with CICS TS, SMP/E, z/OS, JCL, TSO/ISPF, SDSF, RACF.

Responsibilities

• Install, configure, administer, maintain, and support CICS systems software.
• Create and manage CICS resource definitions and system configurations.
• Support and maintain production CICS environments, including out-of-hours troubleshooting and incident resolution.
• Install, test, and implement new releases and maintenance updates for CICS TS.
• Provide Level 2/3 support for applications utilizing CICS services.
• Lead incident resolution and recovery efforts during critical incidents.
• Monitor performance and plan capacity for CICS environments.
• Develop, test, and maintain backup and recovery procedures.
• Collaborate with application support teams to resolve complex issues.

Skills

CICS Specialist

z/OS

JCL

RACF

SMP/E

Mainframe systems

Incident resolution

Performance tuning

Tools

CICS Transaction Server

Mainframe Sysplex

SDSF

ACF2

Job description

NTT DATA is seeking a CICS Mainframe Systems Programmer to provide remote-first support for CICS services in the UK and rest of Europe. The role focuses on stability, availability, performance, and continuous improvement of CICS environments in a IBM Mainframe setting.

You will install, configure, maintain, and upgrade CICS TS, manage resource definitions, and provide Level 2/3 support while coordinating with development and application teams to ensure high availability for critical workloads.