Remote Channel Sales Support Specialist

Block; Greater London; Remote; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Job summary

Block is seeking a Channel Sales Support Agent to be the operational backbone for our independent contractor sales teams across the UK and Europe. In this remote-first role, you’ll ensure teams have the resources, product knowledge, and guidance needed to onboard and sell Square and related solutions to local sellers.

You’ll thrive in a fast-paced environment, take ownership of problems, and build strong relationships across internal teams and partner networks.

Qualifications

• 1–2 years in sales support or channel management
• Experience with CRM systems (Salesforce or HubSpot)
• Proficiency in Google Workspace and AI tools
• Familiarity with B2B sales processes
• Basic understanding of sales analytics

Responsibilities

• Act as main contact for UK and Europe sales teams, responding within SLA
• Build and maintain relationships with independent contractor sales teams
• Provide product knowledge, pricing, collateral, and technical guidance
• Collaborate with internal teams to resolve sales inefficiencies
• Identify recurring problems and implement lasting solutions
• Process commission calculations with finance
• Maintain sales documentation and resource libraries
• Keep systems and information current

Skills

Sales support experience

CRM systems (Salesforce, HubSpot)

Google Workspace

AI tools

B2B sales familiarity

Tools

Salesforce

HubSpot

Google Workspace

Job description

Block is seeking a Channel Sales Support Agent to be the operational backbone for our independent contractor sales teams across the UK and Europe. In this remote-first role, you’ll ensure teams have the resources, product knowledge, and guidance needed to onboard and sell Square and related solutions to local sellers.

You’ll thrive in a fast-paced environment, take ownership of problems, and build strong relationships across internal teams and partner networks.