Remote Change & Training Consultant - SAP Transformation

NTT DATA Business Solutions; England; Remote; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Home-Based Contract

28 days holiday

"Free Fridays" initiative

Group life assurance

Pension scheme

Income protection

Private health

Laptop and mobile phone

Cycle to work

Electric Car Leasing

Job summary

NTT DATA Business Solutions Group in the United Kingdom seeks a Change and Training Consultant to drive organisational change across client projects. You will apply a structured Organisational Change Management methodology to ensure end users understand changes and are trained for new systems and ways of working.

You will contribute to project readiness, deliver change deliverables, coach stakeholders, and support training activities, leveraging AI tools where appropriate within

Qualifications

• 4+ years in change management, training or organisation development with exposure to large-scale technology transformations.
• Experience in supporting OCM and training delivery in technology driven change environments.
• Have led on specific deliverables within the OCM and or Training on technology driven change programmes.
• Understand how the different OCM and Training methodology components enable end users to adopt new ways of working smoothly.
• Working with AI tools for the OCM & Training workstreams.

Responsibilities

• Project Participation: Be an integral part of the Change and Training Team, contributing to the successful implementation of new systems and processes, transforming business change into tangible value.
• Deliverables: Deliver high-quality business change deliverables on time as part of the project scope.
• Apply the change & training methodology to the project or programme ensuring, depending upon the scenario this will include but is not limited to:
• Change Network Support: Assist in establishing and managing a Change Network, including change agents, super users, and trainers, to facilitate business engagement and readiness.
• Impact Assessment Support: Help assess the impact of the transformation, quantifying the scale and nature of changes across various organisational groups.
• Change Action Planning: Collaborate to create, maintain, and execute a detailed change action plan addressing identified change impacts, including communication, training, and other relevant interventions.
• Communication Planning: Support the creation and execution of a communications plan, ensuring alignment with the overall project change strategy.
• Business Process Support: Assist in updating business process maps and developing standard operating procedures in coordination with the business process leads.
• Readiness Assessment: Contribute to business readiness assessments, supporting project readiness tracking and conducting surveys to gather input on the change process.
• Training Support for various training activities, including:
• Training needs analysis.
• Course logistics and scheduling.
• Train-the-trainer sessions.
• End-user training delivery and feedback collection.
• Technical Tools Support: Support the technical configuration of change management and training tools (e.g., LMS platforms or survey tools) as required.
• Knowledge Sharing: Contribute to team development and the enhancement of methodology practices, taking responsibility for self-directed learning and advancing team skills.
• Contribute to practice development supporting or leading on initiatives and or supporting business development activities.

Skills

Change management

Training delivery

Organisational Change

AI tools

Stakeholder management

Coaching

Communication skills

Analytical thinking

Empathy

Project collaboration

Education

APMG Foundation

Tools

LMS platforms

Survey tools

Job description

NTT DATA Business Solutions Group in the United Kingdom seeks a Change and Training Consultant to drive organisational change across client projects. You will apply a structured Organisational Change Management methodology to ensure end users understand changes and are trained for new systems and ways of working.

You will contribute to project readiness, deliver change deliverables, coach stakeholders, and support training activities, leveraging AI tools where appropriate within