Business Consultant

NTT DATA; Greater London; On-site; GBP 85,000 - 125,000; Full time

Benefits offered by this job

Flexible work options

Learning & Development

Wellbeing programs

Diversity & inclusion

Job summary

NTT DATA UK is seeking a Senior Consultant for its Business Consulting practice, focusing on process improvement and transformation. The role emphasizes AI and digital technology adoption to drive sustainable improvements and delivers consultant-led discovery and deep-dives across clients.

The ideal candidate has 5+ years in business consulting or analysis, with experience in adopting new technologies within transformation programmes.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proven ability to manage projects and meet deadlines.

Responsibilities

• Deliver consultant-led discovery and process deep-dives to identify improvement opportunities, including AI use cases.
• Define transformation roadmaps addressing organisational challenges and business objectives.
• Lead discovery and refinement of scope, ensuring value-based prioritisation for delivery teams.
• Develop and implement change management strategies to support technology adoption and culture readiness.
• Contribute to thought leadership in change, transformation, and technology adoption.

Skills

Analytical skills

Communication skills

Project management

Business and tech bridging

Education

Bachelor’s degree in technology, Science, Business, Management

Job description

We are seeking a dynamic Senior Consultant to join our Business Consulting practice, specialising in Process improvement and Change and Transformation. The successful candidate will provide Process improvement and Organisational Change Management advice and solutions to clients undergoing transformation, with a particular focus on the adoption and integration of AI and digital technologies to enable sustainable improvement.

What you'll be doing:

• Analysis and Problem Solving: Deliver consultant-led discovery & process deep-dives to identify opportunities for improvement, including potential AI use cases in impacted areas. Drive the implementation of solutions and recommendations that consider business needs, user needs, and technology constraints.
• Developing Strategy: Support clients in defining transformation roadmaps that address organisational challenges and business objectives, including the effective adoption of technology & process to drive change and enhance performance.
• Digital Delivery: Set the direction and scope for delivery teams, managing discovery and refinement of scope, progressing options, and ensuring there is a value-based prioritisation approach.
• Change Management: Develop and implement change management strategies to support clients, through organisational transformations, with a strong emphasis on enabling technology adoption and cultural readiness.
• Thought Leadership: Contribute to the development of thought leadership and best practices in change, transformation, and technology adoption.

What experience you'll bring:

Experience:

• Minimum of 5 years of experience in business consulting/business analysis, or similar.
• Experience in supporting or leading the adoption of new technologies as part of wider business or digital transformation programmes, including working knowledge in at least one of the following:
  • Process and Operating model redesign: Designing and implementing target-state solutions that improve services and value.
  • Change & Adoption Management: Developing and implementing change management approaches that deliver benefits from technology and culture change.
  • Product Management: Understand the business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required.
  • Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights from data and best practice

Education:

• Evidence of continuous professional development
• Bachelor’s degree in technology, Science, Business, Management, or similar or equivalent professional experience.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage projects and meet deadlines.
• Track record of designing and delivering process improvement using recognised methodologies and tools
• Knowledge of change management methodologies and tools.
• Knowledge of digital delivery and associated agile methodologies.
• Demonstrated ability to bridge the gap between business needs and technology solutions, supporting user adoption and operational success.
• Ability to effectively manage a wide variety of stakeholders, including building strong relationships across technical and non-technical teams
• Ability to work effectively in a fast-paced and dynamic environment.

what we’ll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”Niccolo Spataro, CEO, NTT DATA UK