Remote CCaaS Growth Executive – UK

Gamma; Newbury; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Pension contributions

Share save and incentive plans

Life assurance

Employee discounts

Volunteer day

Job summary

Gamma is seeking a proactive Business Development Manager for the UK CCaaS market. This home-based role involves travel to client sites and close collaboration with sales, partners, and technical specialists to drive new business opportunities and modernise customer experience solutions.

You will combine commercial acumen with CCaaS knowledge to position Gamma as a trusted advisor, building pipelines and delivering measurable outcomes for clients across the UK.

Qualifications

• Proven experience in a Business Development, Sales Specialist, or Account Management role within telecoms/CX/CCaaS.
• Strong consultative sales and relationship management skills.
• Ability to engage and influence stakeholders from ops to C-suite.
• Commercially astute with negotiation and opportunity management skills.
• Excellent presentation, communication, and networking capabilities.

Responsibilities

• Drive sales growth and revenue for Gamma's CCaaS portfolio across new and existing customers.
• Develop and execute business development strategies to grow market share and pipelines.
• Build and maintain relationships with channel partners, strategic customers, and key stakeholders.
• Identify customer challenges and align Gamma’s solutions to deliver business value.
• Support the wider sales team with CCaaS expertise, positioning, and differentiation.
• Deliver customer presentations, demos, and commercial proposals.
• Collaborate with marketing on campaigns, events, and lead generation.
• Manage opportunities through the sales cycle from qualification to contract signature.

Skills

BDM experience

Consultative selling

Stakeholder management

Negotiation skills

Presentation & networking

Indirect sales channels

Tools

Genesys

Five9

NICE

Talkdesk

Job description

Gamma is seeking a proactive Business Development Manager for the UK CCaaS market. This home-based role involves travel to client sites and close collaboration with sales, partners, and technical specialists to drive new business opportunities and modernise customer experience solutions.

You will combine commercial acumen with CCaaS knowledge to position Gamma as a trusted advisor, building pipelines and delivering measurable outcomes for clients across the UK.