Remote Catering Account Manager

Placements24; Southampton; Ibrido; GBP 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base salary

Commission structure

Fully remote work

Health insurance

Paid time off

Career development

cutting-edge tools

Collaborative team culture

Descrizione del lavoro

Placements24 is seeking a motivated Remote Catering Account Manager to nurture and grow relationships with key corporate clients across the nation. You will be the primary contact from inquiry to event delivery, ensuring exceptional catering experiences and high client satisfaction.

This fully remote role offers flexible work arrangements, competitive base salary plus commission, and opportunities to advance within a dynamic hospitality team nationwide.

Competenze

• Minimum 5 years in account management, sales, or client relations in catering or hospitality.
• Proven track record of driving revenue growth.
• Excellent communication, negotiation and interpersonal skills.
• Degree in Hospitality Management, Business Administration, or related field is a plus.

Mansioni

• Manage a portfolio of corporate catering accounts and foster long-term relationships.
• Be the main liaison between clients and internal catering operations.
• Understand client needs to propose customized catering solutions.
• Plan and execute corporate events with seamless delivery.
• Identify opportunities for upselling and cross-selling catering services.
• Handle inquiries, feedback and issues promptly and professionally.
• Collaborate with culinary and operations teams to ensure menu accuracy and timely delivery.
• Track client activity and sales pipeline using CRM software.

Conoscenze

Client relationships

Sales experience

Communication skills

Negotiation

Organizational skills

Remote work

Formazione

Hospitality/Business related degree

Strumenti

CRM software

Descrizione del lavoro

About the Role

Our client, a leading national provider of premium catering services, is seeking a motivated and client-focused Remote Catering Account Manager to join their expanding team. This position is crucial for nurturing and growing relationships with key corporate clients, ensuring their catering needs are consistently met with excellence. You will serve as the primary point of contact, managing client accounts from initial inquiry through to successful event execution. The ideal candidate possesses exceptional communication and organizational skills, a deep understanding of the catering and hospitality industry, and a proven ability to manage client expectations effectively within a remote framework. This role demands a proactive approach to sales, account development, and client service. You will be instrumental in driving revenue, fostering client loyalty, and upholding our client's reputation for delivering outstanding culinary experiences nationwide. This fully remote role offers the flexibility to work from anywhere within South Africa while collaborating closely with a dynamic team.

Key Responsibilities

• Manage a portfolio of corporate catering accounts, fostering strong, long-term client relationships.
• Serve as the main liaison between clients and internal catering operations teams.
• Understand client needs and preferences to propose customized catering solutions.
• Oversee the planning and execution of corporate events, ensuring seamless delivery and client satisfaction.
• Identify opportunities for upselling and cross-selling catering services to existing clients.
• Handle client inquiries, feedback, and issues promptly and professionally.
• Collaborate with culinary and operations teams to ensure menu accuracy, quality, and timely delivery.
• Track client activity, sales pipeline, and performance metrics using CRM software.

Requirements

• Minimum of 5 years of experience in account management, sales, or client relations within the catering or hospitality sector.
• Proven track record of managing client accounts and driving revenue growth.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong understanding of catering operations, menu planning, and event logistics.
• Proficiency in CRM software and other sales/account management tools.
• Ability to work independently and manage time effectively in a remote setting.
• Excellent organizational skills and attention to detail.
• A degree in Hospitality Management, Business Administration, or a related field is a plus.

Benefits

• Competitive base salary with attractive commission structure.
• Fully remote work arrangement offering excellent work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and holiday leave.
• Opportunities for career advancement and professional development.
• Access to cutting-edge sales and account management tools.
• A supportive and collaborative remote team culture.
• Employee assistance program for well-being support.