Remote Booking Specialist

The Hiring Platform; Birmingham; Remote; GBP 21,000 - 32,000; Full time

Job summary

The Hiring Platform is seeking a Remote Booking Specialist to assist clients with researching options and coordinating reservations through online platforms. You will communicate with clients about requests and preferences, research options, and coordinate accommodations, transportation, and related arrangements.

You will review reservation details for accuracy, provide confirmations, and assist with modifications. Training is provided, and the role offers remote work with ongoing client support.

Qualifications

• No prior booking experience required; training provided.
• Strong attention to detail and organizational skills.
• Familiarity with online booking systems is beneficial.

Responsibilities

• Research and present available options for clients.
• Coordinate reservations through online systems.
• Communicate with clients about requests and preferences.
• Review reservation details for accuracy.
• Provide confirmations and important information.
• Follow up on outstanding details and support service providers.
• Maintain organized client and reservation records.

Skills

Attention to detail

Organizational skills

Research abilities

Online booking systems

Multitasking

Customer-focused

Remote work

Training provided

Access to online systems

Team support

Continuing education

Job description

We are seeking an organized Remote Booking Specialist to assist clients with researching available options and coordinating reservations through online platforms.

Responsibilities

• Communicate with clients regarding their requests and preferences
• Research available options using online systems
• Assist with accommodations, transportation, activities, and related arrangements
• Review reservation details for accuracy
• Provide confirmations and important information
• Assist with modifications and customer requests
• Maintain organized client and reservation records
• Follow up on outstanding details
• Communicate with service providers when needed
• Provide ongoing client support

Qualifications

• Excellent attention to detail
• Good organizational and research abilities
• Comfortable learning online booking systems
• Ability to manage multiple requests
• Professional and customer-focused
• Previous booking or customer service experience is helpful but not required
• Remote work environment
• Training provided
• Access to online systems and resources
• Continuing education
• Team support